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IT Outsourcing Services for Small Business
Overview

The Intelligence Group offers a selection of Network Support Packages which monitors the availability, performance and security of your information system and identifies problems before they can disrupt your network. The Intelligence Group's Network Support Packages also feature network assessment, security audits and helpdesk support. By detecting problems early and delivering the majority of solutions remotely The Intelligence Group is able to provide businesses in the Dallas/Fort Worth and surrounding areas the highest quality network support at competitive prices.

The Intelligence Group offers a variety of Network Support Packages to match your IT budget and business requirements. We specialize in supporting networks with 5 to 100 users. Our solution is ideal for small businesses who, much like medium and large companies, need high network availability and performance but don't have the large budget to afford enterprise solutions.

For more information about The Intelligence Group's Network Support Packages, call 214.764.6809 or send email to sales@intelligencegroup.net.

The Intelligence Group's Network Services allow our customers to quickly deploy LAN environments that fit their networking needs and budget. Our network design professionals perform site surveys, develop detailed network infrastructure diagrams, source all necessary hardware, wiring, etc and install the entire infrastructure from the ground up. The Intelligence Group also consults with the customer about the purpose of the network as well as the network protocols and traffic to create the proper environment to handle the traffic load without bottlenecks or routing issues. The Intelligence Group is committed to providing a true turn-key solution.

With services including: network design, implementation and continued support, The Intelligence Group provides clients with a broad spectrum of networking products and services.

Service Descriptions

Onsite Support

When you have IT related problems that require onsite support and troubleshooting, we are here to help. The Intelligence Group has built a strong team of experienced field technicians who can deliver technical services anywhere in the Dallas/Fort Worth and surrounding areas up to 50 miles radius.

Phone Support

The Intelligence Group's phone support service is designed especially for small businesses who need immediate access to an IT expert. Phone support can be escalated to onsite service when necessary, but in the vast majority of cases your IT problems can be resolved over the phone or through a combination of phone support and remote access.

Remote Access Support

The Intelligence Group's remote support and troubleshooting services give you the greatest leverage for your IT budget. Our use of sophisticated remote access tools enable us to resolve most IT problems without traveling to your site, in turn saving your time and money.

Staff Augmentation

Perhaps your business has a designated go-to person or power user for your everyday IT needs but you are faced with a special network migration or upgrade projects that temporarily require an outside IT expert. The Intelligence Group can supplement your internal organization with experienced technicians and consultants as needed so your special projects are completed on time and within budget.

IT Consulting

The Intelligence Group can provide your small business affordable access to expertise in technical areas. Our technicians can provide insights on infrastructure and architecture that will allow your information network to grow along with your business without exceeding your IT budget.

Our IT consulting Services available include:

  • Information Technology planning and strategy
  • Architecture and design of a network environment based on Microsoft, Novell or open source technologies
  • Web development and hosting
  • e-commerce development
  • Upgrade or migrations to Windows XP, Windows Server 2003, Small Business Server 2003, Active Directory or Exchange Server 2003
  • Troubleshooting chronic IT problems
  • Creating a comprehensive security strategy
  • Maximizing system availability and performance through fault-tolerant configuration, efficient network architecture, and proactive monitoring
  • Project management and special project assistance , especially for large-scale upgrades or migrations to or within the Microsoft family of IT solutions
  • Requirements definition and documentation
  • Product/brand/model identification, bill of materials development, vendor selection and qualification, procurement coordination, and documentation

Contact us today to schedule a free consultation.

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